Just came back from Jogja to attend Mid Year Best Call Center Team. I took afternoon flight from Jogja to Jakarta, and find direct flight to Bali. I came at Denpasar at 20.00, and went to Ubud using airport cab. After put all my belonging at bungalow, I try to find my self a nice …
Last week was a very tough week for me. With all the outsourcing preparation, transition of customer care walk in management into my department, therapy schedule with my clients and daily customer service activities. I always beleive that if we take all the events that come to us with patient and joy, there will be …
There are two men, A & B, talk over a coffee in a very fine coffee shop. B: What a tough life that we face today, with all these economic situation, natural disaster, wars, pandemic diseases, not to mention global warming. A : Rather than thinking all those unpleasant words, do you know the key …
I would like to share an article wrote by KRESENTIA MARISA YOENG, in herworld magazine (August Episodes); Kebangkitan Spiritual Indonesia Di samping berbagai ujian yang sedang dihadapi negara kita, bangsa Indonesia juga mengalami suatu perkembangan krusial, yaitu peningkatan kedewasaan spiritual. Bila Anda pikir keuntungan yang didapat hanya bersifat perseorangan, Anda salah. Sebab dari hal yang …
How we learn from our body. I just finished listen to audio book by Deepak Chopra, Book of Secret, it was a remarkable book. I tried to re-collect some lessons there regarding how we can learn from every thing that we see, hear, listen, explore, faced and analyze. We will find out that there are …
Leverage the sense of service culture How we can leverage the sense of service culture to people surround us? I had a unique story. Back in 1997-2002, I used to be an account manager for incumbent IT Company, which also “Stated own Company” or “half of Bureaucrats Company”. I’ve tried to repositioning myself as a …
The rumors regarding increasing memory spreading across my team member. and one day one of a team leader asked me to share the concept. After had a small discussion, then i found out that the main causes to her memory problem are : a. Lack of interest b. Unsystematic way of thinking I used one …
Key Concept Memory is important, 1st interest. For retention and recalled,whatever needs to remembered must be understood. Revision is important, so that impression developed in the minds and not faded away. Have faith and confidence in your memory and you’ll be successful. I have a person in my team, she seemed not certain with her …
Sharpening Memory Power A. Memory How Memory recognized things? – Using five senses impression – last on mind – stored in brainhouse Record,stored,recalled,play. Memory using 5 sense, then there’re some steps in storing memory – Sensory Memory (picture) – Short term Memory – Longterm Memory Why we can forget thing we remembered before? – Less …
I Got Something Within Me Wiseman says life is a journey with so many paths. I say it’s interesting and complex, more than quantum physic, calculus and maths. So many times I feel pain, trapped in gloomy days. Fall down on my knees facing the toughest way. Other days, I feel lonely and gloom. Full …